jw7 Privacy Policy

1. Information We Collect

When you register, deposit funds, place bets, or contact our support team, jw7 may collect the following categories of personal information:

• Identity information: full name, date of birth, gender, and national ID or passport details (required for KYC verification).
• Contact information: email address, mobile phone number, and residential address in Bangladesh.
• Financial information: bKash, Nagad, Rocket, or Upay account identifiers and transaction records — no full bank account numbers are stored on our servers.
• Technical information: IP address, device type, operating system, browser type, and session timestamps.
• Behavioural information: pages visited, games played, bet amounts, session duration, and wagering history on the jw7 platform.

2. How We Use Your Information

jw7 processes your personal data strictly for the purposes described below. We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

• Account management: creating and maintaining your player account, verifying your identity, and processing KYC documentation.
• Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported local payment methods in Bangladesh.
• Service delivery: providing cricket betting markets, live casino games, slots, crash games, fish games, and other platform features.
• Customer support: responding to your queries, complaints, and technical issues via email at [email protected].
• Responsible gaming compliance: monitoring gambling behaviour to identify at-risk players and enforce deposit limits, time-out periods, or self-exclusion where necessary.

3. Legal Basis for Processing

jw7 processes your personal data based on the following lawful grounds:

• Contractual necessity: processing required to deliver the services you have signed up for, including account creation, gameplay, and payments.
• Legitimate interests: fraud prevention, platform security, abuse detection, and improvement of our services.
• Consent: where you have explicitly agreed to receive promotional communications or marketing messages from jw7.
• Legal obligation: complying with applicable laws, regulations, and lawful requests from competent authorities.

4. Cookies and Tracking Technologies

jw7 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, maintain session security, and analyse platform usage. By using jw7.vin, you consent to our use of the following cookies:

• Essential cookies: strictly necessary for the website to function securely, including login session management and fraud-prevention mechanisms.
• Analytics cookies: help us understand how players navigate the platform, which games are most popular, and where improvements can be made.
• Preference cookies: remember your language choice, preferred payment method, and display settings to personalise your visits.

5. Data Sharing and Third Parties

jw7 does not sell your personal data. We may share limited personal information only in the following circumstances and only with trusted parties bound by confidentiality obligations:

• Payment service providers: bKash, Nagad, Rocket, and Upay receive only the minimum transaction data required to process your deposits and withdrawals.
• Game technology providers: Pragmatic Play, Evolution Gaming, Spribe, and other certified studios receive anonymised session data to power gameplay and ensure RNG integrity.
• Legal and regulatory bodies: where we are legally obliged to disclose data to competent authorities or in response to a valid court order.
• Fraud prevention and security partners: trusted third-party services that assist jw7 in detecting and preventing fraudulent activity, money laundering, and platform abuse.

6. Data Retention

jw7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:

• Active account data is retained throughout the lifetime of your player account and for a minimum period after account closure as required by financial record-keeping rules.
• Transaction records are retained for a minimum of five years to comply with applicable anti-money laundering requirements.
• When data is no longer required, jw7 securely deletes or anonymises it using industry-standard data destruction methods.

7. Data Security

jw7 takes the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. Our security measures include SSL/TLS encryption for all data transmitted between your device and our servers, access controls that restrict data access to authorised personnel only, regular security audits and vulnerability assessments of the jw7 platform, and secure encrypted storage for sensitive player records. While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is 100% secure. We encourage you to choose a strong, unique password and never share your jw7 account credentials with anyone.

8. Your Rights

As a jw7 user, you have certain rights regarding your personal data. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right of access: request a copy of the personal data jw7 holds about you at any time.
• Right of rectification: request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: request deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.

9. Children and Minors

jw7 is strictly an adult-only platform. Our services are intended exclusively for users who are 21 years of age or older. We do not knowingly collect, solicit, or process personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has provided personal information to jw7 without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly delete that account and all associated personal data.

10. Changes to This Privacy Policy

jw7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable law, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via their registered email address. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of jw7 after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach our Data Protection team via email. Our support team is available 24 hours a day, 7 days a week, in both English and Bangla, to assist you. We operate on Bangladesh Standard Time (UTC+6). Contact email: [email protected] (plain text — do not click; type directly into your email client).